| T O P I C R E V I E W |
| Paolo.Castellano |
Posted - 30/12/2011 : 15:16:47
Buongiorno a tutti,
spulciando nella rete ho trovato questa lettera di Canon USA, a proposito di alcuni danneggiamenti dei viewfinder a causa dei raggi solari, di cui molti di voi mi avevano parlato.
In poche parole, Canon, per migliorare la visibilità del viewfinder ha adottato per la prima volta una sezione notevolmente maggiorata. Questo fa si che, con una diretta e prolungata esposizione ai raggi solari, si possa danneggiare il pannello LCD del viewfinder. Per questo motivo sarà modificato il viewfinder aggiungendo un filtro polarizzatore, che neutralizzerà gli effetti della luce. In attesa di avere il nuovo viewfinder, basta avere l'accortezza di coprire il viewfinder se non viene utilizzato.
Thank you for using Canon products.
To enhance the visibility of the viewfinder on the XF305 and XF300 professional camcorders, the size of the viewfinder and its built-in loupe have been increased. Increasing the size of the viewfinder and loupe, however, has allowed sunlight to easily enter through the viewfinder, causing incident light to converge on the internal display panel inside the camcorder. In rare cases, where sunlight enters continuously for long periods, the LCD display panel may be damaged.
To help prevent damage to the display panel, we have attached a cautionary label to the viewfinder, bundled a viewfinder cap with the product, and included a leaflet to encourage users to attach the viewfinder cap when not using the viewfinder.
We would like to inform our users that to further prevent damage to the display panel due to incident sunlight, we have decided to attach a filter to the viewfinder.
Affected Products
XF305 Professional Digital Camcorder
XF300 Professional Digital Camcorder
Countermeasures
A polarizing filter to absorb external incident light will be added to the viewfinder unit. After this filter is attached, the image viewed through the viewfinder will appear slightly darker.
User Support
Users with the pre-countermeasure camcorders that are within the scope of support (see "How to Identify Pre-Countermeasure Units" below) should contact a Canon Customer Support Center with the information listed below. After having confirmed the details, we will send the modified viewfinder units to our eligible users free of charge. Users can install the modified viewfinder units by following the instructions at the end of this document.
How to Identify Pre-Countermeasure Units
Camcorders with the following serial numbers are within the scope of support. The serial number is indicated on the label on the bottom of the camcorder.
The XF305 and XF300 camcorders whose seventh digit in the serial number is 0, 1, or 2 are within the scope of support.
* * * * * * 0 * * * * *
* * * * * * 1 * * * * *
* * * * * * 2 * * * * *
How to Remove and Attach the Viewfinder Unit
Slide the RELEASE switch in the direction of the arrow, and remove the original viewfinder unit by sliding it upward.
Attach the modified viewfinder unit by sliding it back onto the camcorder until it clicks into place.
Support
This information is for residents of the United States and Puerto Rico only. If you do not reside in the USA or Puerto Rico, please contact the Canon Customer Support Center in your region.
Thank you,
Customer Support Operations
Canon U.S.A., Inc.
Contact Information for Inquiries:
Canon Customer Support Center
Phone: 1-800-OK-CANON (toll free)
1-800-652-2666
TTD: 1-866-251-3752 (toll free)
E-mail: carecenter@cits.canon.com
For additional support options: usa.canon.com/support
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Paolo Castellano
Sales Manager
IVS Interactive Video Systems
Centro Direzionale Is.G1/C - 80143 Napoli, Italy
Tel.+39-81-7879046 Mobile. +39-347-3890560
www.ivs.it paolo.castellano@ivs.it
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ivsEdits and ivsPowerPack Creators
Harris/Leitch/DPS Italian Reseller
Broadcast Reseller |
| 1 L A T E S T R E P L I E S (Newest First) |
| Paolo.Castellano |
Posted - 30/12/2011 : 15:30:48
e per rispondere alla lecita domanda, e chi ha un numero di serie con la settima cifra uguale o superiore a tre?
We appreciate your continued correspondence regarding the XF300.
Yes, models with a 3 or higher as the 7th digit have already had the counter measure installed.
I hope this information is helpful to you. Please let us know if we can be of any further assistance with the XF300. Thank you for choosing Canon.
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Paolo Castellano
Sales Manager
IVS Interactive Video Systems
Centro Direzionale Is.G1/C - 80143 Napoli, Italy
Tel.+39-81-7879046 Mobile. +39-347-3890560
www.ivs.it paolo.castellano@ivs.it
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ivsEdits and ivsPowerPack Creators
Harris/Leitch/DPS Italian Reseller
Broadcast Reseller |
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